Shipping Policy

Last updated: September 2026

Thank you for shopping with us! We want to make sure you know exactly what to expect when placing an order.

Order Processing

All orders are processed and dispatched within 1–2 business days after your order is placed.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been dispatched, you will receive a confirmation email with tracking information when available.

Delivery Times

We currently offer international shipping.

Estimated delivery time: 7–12 business days after dispatch.

Please note that delivery times are estimates and may vary depending on your location, shipping carrier, customs processing, holidays, or other circumstances outside our control.

Your estimated total delivery time, including processing, is approximately 8–14 business days.

Shipping Costs

Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.

Tracking

Once your order has been dispatched, you may receive a tracking number so you can follow your package's progress.

Please allow a few days for tracking information to update after dispatch.

International Orders & Customs

International orders may be subject to customs duties, taxes, or other import fees depending on the destination country. Any such charges are the responsibility of the customer unless otherwise stated at checkout.

Customs processing may also cause additional delays.

Delayed Orders

While we work hard to get your order to you as quickly as possible, delivery delays can occasionally occur due to carriers, customs, weather, holidays, or other circumstances outside our control.

If your order has not arrived within the expected delivery timeframe, please contact our support team and we will help you locate your order.

Incorrect Address

Please make sure your shipping address is correct before completing your purchase. We are not responsible for orders delivered to an incorrect address provided by the customer.

If you notice an error in your address, contact us as soon as possible after placing your order.

Contact Us

If you have any questions regarding your order or shipping, please contact us at:

Email: [your support email]